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Site policies

Last updated 27 September 2026. Jump to: Terms, House rules, Delivery and refunds, Privacy.

Terms of use

SkyHighSoles is run by Lauren, a UK based creator. By using this site you agree to these terms.

House rules

Delivery and refunds

Privacy

SkyHighSoles is the data controller for the information you give on this site. Contact: lauren@skyhighsoles.com.

What I collect: your first name and email address when you join the list, and your name, email and message when you send a request or question.

Why: to send you the emails you signed up for (with your consent) and to reply to and fulfil your requests. I never sell or share your details for marketing.

Where it is kept: securely with trusted providers that host the site, the database and the email service. Some may process data outside the UK under appropriate safeguards.

How long: until you unsubscribe or ask me to delete it. Order records may be kept for up to 6 years for tax purposes.

Your rights: you can unsubscribe at any time, and ask to see, correct or delete your data by emailing me. You can also complain to the Information Commissioner's Office at ico.org.uk.

Cookies: this site uses no tracking or advertising cookies. It only stores a small note in your browser so you don't have to accept the policies on every visit.

© 2026 SkyHighSoles